Customer Service Representative - State Farm Agent Team Member Durham, NC

Customer Service Representative - State Farm Agent Team Member

Full Time • Durham, NC
Overview
Successful State Farm Agent is seeking a qualified professional to join our winning team for the role ofCustomer Service Representative - State Farm Agent Team Member . We seek an energetic professional who is driven by success and interested in helping our business grow through value-based conversations and remarkable customer experience. If you are a motivated self-starter who thrives in a fast-paced environment, then this is your opportunity for a rewarding career with excellent income and growth potential.

We Offer:
·         Health Insurance
·         Healthy work/life balance
·         Professional growth
·         Competitive compensation - no caps on commissions!
·         Paid vacation
·         Paid holidays
·         Retirement
·         Provide hot leads!
·         Ongoing education

Responsibilities:
·         Establish customer relationships and follow up with customers, as needed.
·         Work with the agent to establish and meet marketing/sales goals.
·         Ability to track and follow up on leads
·         Ability to learn and properly utilize sales processes
·         Maintain a strong work ethic with a total commitment to success each and every day.
·         Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
·         Use a customer-focused, needs-based review process to educate customers about insurance options.

Requirements:
·         Excellent interpersonal skills
·         Excellent communication skills - written, verbal and listening
·         Pride in getting work done accurately and timely
·         Ability to work in a team environment
·         Ability to effectively relate to a customer
·         Property & Casualty license (must be able to obtain)
·         Life & Health license (must be able to obtain)
Compensation: $35,000.00 - $80,000.00 per year




 

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

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